Resolve HR Issues Faster with ZYNO HRMS Help Desk Solution

With smart automation and actionable intelligence, ZYNO HRMS Helpdesk raises employee satisfaction and enables the HR department to deliver consistent, high-quality service.

Quick Resolution of Queries

Automates employee ticketing and tracking to resolve issues instantly.

Quick Resolution of Queries

Centralized Communication

Consolidates all the HR-related questions into one portal to facilitate easy management.

Centralized Communication

Improved HR Efficiency

Appreciates the time of HR departments by releasing them from mundane tasks and using knowledge bases for self-service.

Improved HR Efficiency

Open and Traceable Process

Gives clear insight into ticket status and response time with ease.

Open and Traceable Process

Better Decision Making with Analytics

Tracks recurring issues, response times, and resolution rates.

Better Decision Making with Analytics

Get a Free Quote

Centralized HR Support with ZYNO HRMS Help Desk

ZYNO HRMS Help Desk consolidates all employee inquiries, automates ticket handling, and provides timely closure, enabling HR teams to provide quicker, smarter, and better-organized support.

  • Avatar

    Centralized Ticket Management

  • Avatar

    Multi-Channel Support

  • Avatar

    Knowledge Base Integration

  • Avatar

    SLA & Escalation Management

  • Avatar

    Analytics & Reporting

Centralized Ticket Management

Manage and monitor all employee HR inquiries from one, well-organized dashboard.

  • Translate the employee issues into tickets and distribute them to the appropriate HR staff with priority levels.
  • Monitor ticket status, history, and resolution timelines.
  • Avtar

    Empower Your Workforce with Smart HR Assistance. Complete the form below and get connected with our Smart HR Experts.

    next
    next
    next
    next

    Seamless Integration Across Your HR Ecosystem

    The ZYNO HRMS Help Desk effortlessly integrates with core HR modules like payroll, leave management, attendance, and employee records.

    Next
    Next
    Next
    Next
    Next
    Next
    Next
    Next
    Next
    Next
    Next

    Why Choose ZYNO HRMS?

    ZYNO HRMS Help Desk is differentiated by its smart automation, easy-to-use interface, and unified integration in all HR processes. Created to minimize manual intervention and maximize employee experience, our solution enables HR teams to close requests sooner, better manage workloads, and provide consistent, high-quality support at scale.

    • End-to-End HRMS Suite

      ZYNO HRMS handles everything from hiring to retirement, including payroll, leave, and attendance.

    • Highly Customizable

      Every business is unique — we tailor our platform to fit your workflows and approval processes.

    • Data Privacy & Compliance

      We keep your employee data under the utmost security practices and industry compliance measures.

    • Seamless Integration

      ZYNO HRMS is simple to integrate with your existing tools like ERP, CRM, biometric devices, and email servers.

    Frequently Asked Questions (FAQs)

    These could be entered by employees concerning payrolls, leaves, reimbursement, policies, orientation, benefits, etc.

    Yes, employees are provided with the latest status and are able to see their ticket status from the portal or mobile application.

    Anonymous submissions can be enabled depending on the configuration of your organization for sensitive issues.

    SLA-based workflows guarantee that every query is answered within a specified timeframe. Overdue tickets automatically trigger escalations.

    Certainly! Our HR Helpdesk can be extremely personalized and even be integrated with in-house apps or third-party applications.

    Yes, HR Helpdesk is desktop as well as mobile-enabled for assistance on the move.